Shipping Rates :
Europe : 19 € - France : 8 € - U.S.A. : 31 € -
D.O.M. : 18€ - T.O.M. : 27€ - Africa : 31 € - Others : 41 € .
Shipping method :
We use tracked number French and International Collisimo.
Methods of transportation and insurance :
Because of French law, goods are shipped at the customer's risk. At Armes Bastille, we have chosen to insure for loss, theft and damage which is reflected in the price. If it does occur, we will replace the knife after the customer has contacted us. The resolution of insurance claims generally takes approximately two months.You will then be given a new delivery date.
Return policy :
Goods must be returned within 7 working days from the date of delivery. We will reimburse you (except shipping and handling) as long as the product is in perfect condition, in its original packaging and without having been used. This does not apply to personalized knives. We do not accept C.O.D. parcels or parcels where a customs charge is asked. It is your responsability to return all packages at your expenses. We do, however, suggest you insure your parcel on a side, send it back as a parcel of no value in order to avoid additional customs charges. |